Privacy policy
Data protection of your personal information is very important to us!
This privacy policy sets out how “Legno Doors GP”, based in Thessaloniki’s centre in the address Leonida Iasonidou 18 – Moirarchou Koufitsa 2, tel. (0030) 2310 206145 and (0030) 6976574217 (Opening hours: 0:900 – 15:00 and 17:00 – 20.00, Saturday: 0:900 – 15:00), email info@legnodoors.gr (from now on referred as “Company” or “We” or “Us”) uses and protects any information that you give us when you use our website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
A few words for the Website of our Company
www.legnodoors.gr, is Legno Doors’ website for display, purchase or product presentation, where you can also buy products from the associated Legno Doors’ store.
Moreover, by clicking on www.legnodoors.gr, you can access a wide range of services and products that the Company provides you with, such as:
- shopping or information in regards to all available products and every associated technical issue that might emerge
- updates in regards to Order status as requesting a Quote as well
- Repair on the existing products you have, either being sold by Legno Doors, or by some other representative in the Apertures filed
- Newsletter registration
What is personal data
Personal data is any information that relates to an identified or identifiable living individual. Different pieces of information, such as: first and surname, address, e-mail, phone number and more which collected together can lead to the identification of a particular person, also constitute personal data.
What is personal data processing
Processing covers a wide range of operations performed on personal data, including by manual or automated means. It includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.
Is data submission mandatory?
Data submission to the Company, can be mandatory in order for us to achieve the purposes set out in the present Privacy Policy or can be optional.
The mandatory or optional nature of data submission is displayed with an asterisk (*), next to the mandatory fields.
If you do not consent to data submission that are displayed as mandatory on the website pages, then will be impossible for the main purpose of specific data gathering to be achieved and may, for instance, become impossible for the Company to fulfill the contract or provide other services available on the website pages.
Extra details on data submission to the Company, with mandatory data excluded, is optional and has no consequences in terms to the main purposes of data gathering. However, its submission serves to optimise the quality of services provided.
Types of Data we collect
While browsing on www.legnodoors.gr website, we will not ask or collect automatically any kind of personal data. We will need your personal data solely for the completion of specific acts such as contact, request a Quote form for services, or for completion of the purchase process.
Information and personal data
When submitting a form, for instance, for contacting with us or request a Quote, we need some of your personal contact information. The data we collect is well-elaborated in the following sub-sections. This kind of information is kept for 12 months. The client data (contact information and taxis data), is kept for the whole period of collaboration between the client and Legno Doors and is deleted after a three (3) month period of its termination.
Contact & request a quote forms
When contacting with us through the contact form or via the form that can be found on specific services’ pages, you need to fill out your firs and surname, your phone number or your e-mail address. That information as with the additional fields you will submit (contact message, specific date and time you might request for contacting you), are sent via our e-mail into Legno Doors’ inbox and are kept there as an archive for your better assistance.
Information for completing your purchase
For the service purchase completion, we will ask from you your first and surname, your address (street, number, city, zip-code), telephone number, e-mail and the type of voucher you prefer (invoice or receipt). In case an invoice is selected, you need to provide us with your corporate information and in specific your trade name, Taxpayer ID, Tax Authority, your object of merchandise and your company address. That kind of data is gathered for tax purposes.
Data we collect when visiting our website
While visiting Legno Doors’ website, we gather automatically, anonymous information in association with which sessions of the website you visit, and how you interact with our content. That data assists us to improve our services and offer the best possible user experience, and include:
Device information
We want to know if you use a desktop or mobile device for visiting our website, and we gather some information such as device’s model, operating system, ISP etc.
Visit information record
When visiting our website, we gather automatically data in regards to your activity and interaction with our content such as IP address, date and hour of your visit, pages that have been displayed and cookies that can recognise the type and the version of your browser.
Location data
For delivering content in your language, we gather information in terms to your location (within the country), and your language preferences of your browser.
Cookies
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site and can be either persistent or first party (session). Persistent cookies are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser. First party cookies (session) are cookies set by the website you’re visiting. Only that website can read them. Usually, they are used only for identification purposes in order not to being asked to provide your password in all websites that include data transaction.
In Legno Doors we use cookies for providing you an easy, fast and personalised navigation (for instance to see the website in your language). We, also, use cookies for collecting statistic data in regards to how you interact with the content of our pages.
If you have selected not to use cookies, we will use solely cookies that are completely necessary for the proper website functionality (current language and cookies use selection) and only for your present visit (session).
Third party vendors, including Google, can display Legno Doors’ ads in other websites on the internet. This is the reason why, Legno Doors and third party vendors, including Google, can use cookies for information, optimisation and ads display that are based on the user’s previous visit in Legno Doors’ website as for re-marketing purposes.
You can opt out of such a cookies’ policy from Google, here. You can even, opt out of a cookies’ policy in association with third party suppliers with just one click here.
How we use the data we gather
We use the data we gather for maintaining the quality and improving the content and our services, as for developing new services. We also, keep a record of the communication, when you contact us, for detecting and resolving any issue you might deal with.
Sharing information
Personal data provided by you is accessible solely to Legno Doors’ authorised personnel and is kept into the HubSpot CRM system.
Your first and Surname and your e-mail address are automatically or manually registered into the e-mail marketing SendInBlue platform, and are used for marketing and promotion purposes.
Anonymous information gathered automatically while you browsing and used for statistical purposes and for better optimisation scores of our services, are sent into the platform of Google Analytics, Google Ads, Facebook and Hotjar.
The set of your personal data that you submit into Legno Doors’ website is used solely by its authorised personnel, EETT, ITE or affiliated companies, for the purpose of support, promotion and execution of the transaction.
The visitor/user can contact with the Legno Doors’ customer service support, in order to confirm whether or not there is a tab under his name which can be modified, sent to him or deleted.
The customer contact details are shared into the judicial, police and other administrative authorities upon their lawful request and according to, each time, present law that is into practice. The client has, into the legislative framework of telecommunications privacy, the right of being informed and object over the Articles 11 till 13 of law 2472/1997.
Application and authority
The present Policy applies to all services provided by Legno Doors, excluding services that have separate policies where do not incorporate the present Policy. This Policy does not apply to services offered by other corporations or individuals, including products or websites that might appear or being connected (hyper-links) in the services or in our content. This Policy does not cover the collecting practices and use of information of other companies or organisations that advertise our services, use of cookies, pixel labels or other technologies for offering relative ads and generally a personalised content.